A. Description of goods offered for sale.

RL-2  is the trading name of Real Life (RL) Ltd/ Real Life Ltd.  RL-2 offers for sale audio recordings of artists who have agreed to enter into a contract with RL to sell their product via the RL-2 Internet website.


B.Returns Policy.

In the event that any item purchased from RL-2  is found to be defective upon receipt by you, RL-2 will replace the defective item provided the item is returned to us in its original packaging by mail within ten business days to the following address:

RL-2
201 E Sandgate Road
Folkestone
Kent
CT20 2HT
United Kingdom

Please note that RL-2 reserves the right to reject a return in the event that the above conditions are not met.

In the event  you require a refund please advise info9@rl-2.com upon mailing to us the faulty item. Refunds will only be made in respect of faulty items returned where the above conditions have been met and the error is determined to be the fault of RL-2. Refund amounts will only be credited to the credit card of the purchaser

Shipping charges will only be refunded in the event that it is determined that the defective item is found to be faulty and that the fault is the error of RL-2.


C. Terms and Conditions for the supply of RL-2  products.

The agreement between us;

RL-2 must receive full payment for goods ordered before your order can be accepted.  Upon clearance of your payment RL-2 will confirm via e-mail at the address provided on the order form that your order has been accepted.  Upon acceptance by us of your order we shall enter into a legally binding agreement.


The price

The price payable for the goods ordered is as displayed in our Web site.

The price displayed will include any applicable United Kingdom sales taxes and world-wide delivery. Our Vat No. is GB 577 1113 45

All transactions will be processed in  Sterling currency.


Availability of Product

We will advise you upon placing your order and prior to your submitting your credit card details as to the availability of stock of any item ordered.


Delivery

RL-2 will deliver the goods to you at the address provided by you in the order form.

Your order will be despatched as soon as possible after acceptance and delivery will be made by standard mail.

Upon receipt by you of the goods ordered you will become the owner and RL-2 will have no liability for their loss or destruction.

Please note that it might not be possible for us to deliver to some locations.


Liability

Unless notification is received by us within ten business days of any shortages, damages, defects or if the goods are not what you ordered then RL-2 shall have no liability for the goods that have been delivered to you.

In the event that you have not received the goods within thirty days of our acceptance of your order, then RL-2 shall have no liability unless notification of non-delivery is received by us within ten days following the of expiry of the thirty days.

If any of the above problems occur and you have notified us under the conditions laid out the only obligation of RL-2 shall be, at its option:-

a) to make good any non-delivery or shortage;

b) to replace any damaged or defective items; or

c) to refund to you the amount paid for the goods in question.

Other than to refund to you the amount paid out for the goods in question, RL-2 shall not be liable to you for any indirect or consequential loss or damage arising from any problem notified to RL-2  by you under the above conditions, and RL-2 shall have no liability to pay any money to you by way of compensation.

None of the above conditions are intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit RL-2's liability to you for death or personal injury resulting from its negligence.


Force Majeure

RL-2 will accept no liability for failure to deliver goods that have been ordered by you, or any delay in delivering those goods, or for any damage or defect to the goods delivered caused as a result of an event or circumstance beyond its reasonable control.


Invalidity

If any part of this agreement shall for any reason be deemed unenforceable then the enforceability of any other part of these conditions shall continue in full force and effect.


Governing Law

This agreement shall be governed by the laws of England whose courts shall have exclusive jurisdiction.


Entire Agreement

These terms and conditions together with the Web site prices set out our whole agreement in respect of the supply of goods to you by RL-2 and cannot be varied other than in writing signed by a director of either Real Life Ltd or Real Life (RL) Ltd trading as RL-2 .


Meanings

In this agreement:-

" RL-2" means Real Life Ltd and/or Real Life (RL) Ltd trading as RL2;

"business day" means every calender day apart from weekends and public holidays;

"us" means  RL-2 and you together; and

"you" and "your" means the purchaser of the goods under these terms and conditions.


D) General Information

RL-2 is the trading name of Real Life Ltd and Real Life (RL) Ltd.
Real Life Ltd         - Registered in England. No. 01539718
Real Life (RL) Ltd - Registered in England. No. 01149875
VAT No. GB 577 1113 45

You may contact  RL-2 via the following means;

i.   In writing to    -  Real Life,  201 E Sandgate Road,  Folkestone,  Kent,  CT20 2HT  United Kingdom

ii.  Via e-mail at     -  info9@rl-2.com

iii. By phone on    -  44 (0) 1303 243 973

iv. By fax on        -