| A. Description of goods offered for sale. RL-2 is the trading name of Real Life (RL) Ltd/ Real Life Ltd. RL-2 offers for sale audio recordings of artists who have agreed to enter into a contract with RL to sell their product via the RL-2 Web site. B.Returns Policy. In the event that any item purchased from RL-2 is found to be defective upon receipt by you, RL-2 will replace the defective item provided the item is returned to us in its original packaging by mail within ten business days to the following address: RL-2 59 Radnor Cliff Sandgate Kent CT20 2JL UK Please note that RL-2 reserves the right to reject a return in the event that the above conditions are not met. In the event you require a refund please advise us via the contacts page upon mailing to us the faulty item. Refunds will only be made in respect of faulty items returned where the above conditions have been met and the error is determined to be the fault of RL-2. Refund amounts will only be credited to the credit card of the purchaser C. Terms and Conditions for the supply of RL-2 products. The agreement between us; RL-2 must receive full payment for goods ordered before your order can be accepted. Upon clearance of your payment you will receive confirmation via Google Checkout at the email address provided on the order form. Upon acceptance by us of your order we shall enter into a legally binding agreement. The price The price payable for the goods ordered is as displayed in our Web site. The price displayed will include world-wide delivery. All transactions will be processed in Sterling currency. Availability of Product We will advise you immediately upon placing your order and prior to charging your credit card if any item ordered is out of stock. We will also advise you of an anticipated delivery date. Delivery RL-2 will deliver the goods to you at the address provided by you in the order form. Your order will be despatched as soon as possible after acceptance and delivery will be made by standard mail. Upon receipt by you of the goods ordered you will become the owner and RL-2 will have no liability for their loss or destruction. Please note that it might not be possible for us to deliver to some locations. Liability Unless notification is received by us within ten business days of any shortages, damages, defects or if the goods are not what you ordered then RL-2 shall have no liability for the goods that have been delivered to you. In the event that you have not received the goods within thirty days of our acceptance of your order, then RL-2 shall have no liability unless notification of non-delivery is received by us within ten days following the of expiry of the thirty days. If any of the above problems occur and you have notified us under the conditions laid out the only obligation of RL-2 shall be, at its option:- a) to make good any non-delivery or shortage; b) to replace any damaged or defective items; or c) to refund to you the amount paid for the goods in question. Other than to refund to you the amount paid out for the goods in question, RL-2 shall not be liable to you for any indirect or consequential loss or damage arising from any problem notified to RL-2 by you under the above conditions, and RL-2 shall have no liability to pay any money to you by way of compensation. None of the above conditions are intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit RL-2's liability to you for death or personal injury resulting from its negligence. Force Majeure RL-2 will accept no liability for failure to deliver goods that have been ordered by you, or any delay in delivering those goods, or for any damage or defect to the goods delivered caused as a result of an event or circumstance beyond its reasonable control. Invalidity If any part of this agreement shall for any reason be deemed unenforceable then the enforceability of any other part of these conditions shall continue in full force and effect. Governing Law This agreement shall be governed by the laws of England whose courts shall have exclusive jurisdiction. Entire Agreement These terms and conditions together with the Web site prices set out our whole agreement in respect of the supply of goods to you by RL-2 and cannot be varied other than in writing signed by a director of either Real Life Ltd or Real Life (RL) Ltd trading as RL-2 . Meanings In this agreement:- " RL-2" means Real Life Ltd and/or Real Life (RL) Ltd trading as RL2; "business day" means every calender day apart from weekends and public holidays; "us" means RL-2 and you together; and "you" and "your" means the purchaser of the goods under these terms and conditions. D) General Information RL-2 is the trading name of Real Life Ltd and Real Life (RL) Ltd. Real Life Ltd - Registered in England. No. 01539718 Real Life (RL) Ltd - Registered in England. No. 01149875 You may contact RL-2 via the following means; i. In writing to - Real Life Ltd 59 Radnor Cliff Sandgate Kent CT20 2JL ii. Via contacts page iii. By phone on - +44 208 123 7669 |